Solving Returns

$816 billion

of retail merchandise returns

According to a 2022 report by the National Retail Federation and Appriss Retail.

16.5%

ecommerce return rates

According to a 2022 report by the National Retail Federation and Appriss Retail.

70%

of retailers and brands are seeking returns management software or services

Source: "What Retailers Really Want – Returns Management Edition – Fall 2023." Survey report by goTRG. 2023.

Smartest choices for every

touch

movement

pricing decision

Consistently and efficiently achieves highest attainable net recovery

Carefully considers associated costs and fees

Automate the decision-making process

Determines potential resale revenue

Disposition AI

For Retailers

For Marketplace Sellers

For Vendors

Solving returns for any business

  • Integration Points
  • All Your Returns in One Platform
  • The Ultimate Shopper Return Experience
  • ReCommerce Services Resale Engine

eCommerce

In-Store POS

Mobile Device

Integration Points

eCommerce
Shopper Return
Experience

  • Reduce returns
  • Create a personalized return portal
  • Save the sale
  • Keep customers happy

In-Store POS

  • Connects into any in-store POS
  • Instantly enables omnichannel returns (BORIS)
  • Smart touch
  • Powered by Disposition AI
  • Runs on any third-party device using iOS or Android
  • Powered by Disposition AI

Mobile Device

  • Policy Management
  • RA Management
  • Vendor Management
  • Workflows
  • Operator Launchpad
  • Reporting
  • Reverse Supply Chain Services

Real-Time Reporting

Reverse Supply Chain Services

Services are conducted
in-house,
by expert technicians

Reverse Supply chain services

11 dedicated RLCs

Over 4,000
return drop-off locations

  • Integrations
  • Listing & Pricing Rules
  • Sales Management
  • ReCommerce Services

Sales Reporting

ReCommerce Services

  • Post-Purchase Reconciliation
  • Service Provider Reconciliation
  • Unit-Level Dispositions

Physical Breadcrumb Report

Financial Breadcrumb Report

Service Provider Reconciliation

Disposition AI Example

Solving
returns

Questions?